As a gaming platform GoG is great, supporting a wealth of both modern and hard-to-find classic games. My main reason for this review though is to express my happiness with the service I experienced recently, in the wake of a malware attack that left my GoG account hijacked. My email was disassociated by the attacker so I was unable to simply reset my password and had to get in touch with support. I provided them with some evidence that I was the true account holder in the form of past purchase receipts, and within a few days they restored the account to me, all my information and purchases as they should be. In an age where support from online services can feel vanishingly absent (see: my experience with Discord following this same malware attack), GoG really came through and worked to fix the issue for me. I'm grateful and it's left me with a good feeling about using the service going forward.
