godaddy

4.4
4.4 from 1.2K Reviews and Ratings
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Refund issues

I recently discovered I was charged for a GoDaddy email renewal I never knowingly authorized. Apparently, auto-renewal is enabled by default without clear consent, which feels deceptive. I reached out for a refund just one day after the 7-day policy window, but they refused — despite me not having access to the service or being notified about the renewal in advance.Customer support was polite but inflexible. I lost both my money and access to the email account, with no refund. This experience feels like a classic example of dark patterns and rigid policies designed to trap users into unwanted renewals.Would not recommend.

1
Date of experience: Jun 05, 2025