Carl, the Go Daddy Rep, had excellent English skills; he was the perfect Listener; and he knew exactly what to tell me to do to uncomplicate what I had wasted 6 hrs trying to do on my own today. Carl is talented, smart, kind, polite and objective. I was not looking to upgrade yet he made so much sense, without a hard sell, I accepted his points and guidance because I trusted him. Wonderful Rep for Go Daddy.