I've been a paying GoDaddy customer for over 1.5 years. Since February 2025, I've experienced serious problems with my website dashboard — including inaccurate and misleading data for bookings, sales, and site visitors. These aren't minor glitches; they're core business metrics that I rely on to make informed decisions.So far this year, I’ve contacted GoDaddy more than 25 times. Each time, I’ve had to start from scratch with a new support rep who had no context or continuity, despite me sending detailed, clearly labeled screenshots showing the exact discrepancies. In many cases, the reps who requested these screenshots — including juan2807 and andrew5293 — never even bothered to follow up as they promised they would.One rep from the so-called “Advanced Technical Support team” (Taylor) told me to “recreate the issue” — even though the problem is clearly visible, persistent, and linked to all-time cumulative data.To make matters worse, each call has cost me an average of 45 minutes to 1.5 hours, with no resolution. That’s hours of lost productivity — while the issue remains unfixed.And the so-called "Advanced Technical Support" team? They’ve made some of the most generic and insulting suggestions I’ve ever heard:“Have you tried using a different browser.”“Clear your internet cookies.”“Contact your internet provider and ask them to reset your IP address.”What?? How does that resolve inaccurate sales and visitor data in a hosted CMS dashboard? Absolute clowns.Not once have I been offered a refund, a billing adjustment, or any meaningful form of accountability. I’ve remained professional and cooperative throughout — but it’s clear GoDaddy is more interested in deflecting than fixing.If you're a business owner who relies on accurate reporting, do not trust GoDaddy with your hosting or website tools. You're on your own when something breaks.
