GitHub

3.1
3.1 from 142 Reviews and Ratings
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Hard to cancel subscriptions

I contacted GitHub Support to cancel my Copilot subscription due to serious privacy concerns. Instead of assisting, they instructed me to use Copilot itself to solve the issue — the very product I was trying to cancel.Despite my clear request, they refused to cancel the plan directly, forcing me to navigate it on my own.GitHub should provide a transparent, intuitive, & centralized subscription management interface — where canceling Copilot or any plan is smooth, visible, & requires only a few clicks.The current process is frustrating, opaque, & feels intentionally unethical — undermining user trust.

1
Date of experience: May 14, 2025