On my last day in Seville I had arranged a sherry tasting tour, however, on the morning of the tour I had received a message asking if I could change the timing, but before I had even read the message, they sent another to say that it was cancelled. I had booked it days before. This happens frequently with Get Your Guide and its very frustrating, and can ruin your holiday plans. What they do is accept a booking but then if not enough other people book, then they will just cancel, but they don't do it in enough time for you to make alternative arrangements, and always cancel last minute. Their system is not effective and leaves tourists disappointed. What they should do is accept bookings as pending, until enough people have booked it for the event to go ahead. I've used them a lot over the years but now its just a gamble as to whether or not the event will even go ahead, which is not good enough on holiday.
