Horrible experience. We booked a tour with Getyourguide to see Mount Fuji. We were told to be in front of the hotel at 6:50 in the morning. The guide never showed up and we spent an hour talking to customer service. Instead of finding a new tour for compensation they told us they could find another tour for us but we would need to pay it. The customer service offered us a 2000 dollars tour instead! HORRIBLE EXPERIENCE, WATCH OUT!!
