getyourguide

4.1
4.1 from 1.7K Reviews and Ratings
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I'll never use get your guide again

Unfortunately I can't have any confidence in get your guide. I used them to book and pay for a tour in florence, but the tour guide never showed up or contacted us, never cancelled, never apologized, never responded to our texts and calls. Get your guide got us a refund but said they did it as a courtesy and weren't obligated to do so. It should be a guarantee that they will get your money back from the tour operator if they flake out.

1
Date of experience: Feb 02, 2025