ACTIVITY CANCELED BUT ONLY PARTIAL REFUNDBought $545.76 Catacombs+River Cruise Package (4 adults). Catacombs part got canceled due to labor strike. Went on cruise ($80 value for 4). Get Your Guide first gave $68 refund, then $196 after I argued. I insisted to get full refund minus $80. They kept saying I went on the cruise and refused to give explanation how they came up with these random refund amounts. Then eventually just stopped responding. After I wrote multiple negative reviews online, they started "looking into it" and promised to give me my full refund. Does it make me feel better about this company? Yes and No. Yes that they are not total deadbeat and they care about their rating. But I am more disgusted than ever this company will happily prey on you if you are a silent victim. Someone commented that after the first day of the strike, GYG should have immediately suspended selling tickets knowing that the strike can go on for weeks. Isn't this the minimal ethical thing to do? Did they do that? I don't know I am not spending time to investigate. How many people were/are/will be in my situation and how many have the time and persistency to keep fighting?
