I keep complaining about Garmin costumer services. It is the worst experience ever. The personal over the phone have no idea how to treat clients. They were even rude to me. I had to beg Garmin to solve my problems, which are not actually over because I have to wait to see how the watch functions. I wasted hours and hours, not only going to a Garmin Store where they could not do anything at all, but also on the phone, being treated as a dumb person (please listen to the all the calls I did to Garmin). The only way to get technical support in person is to go to Kansas City offices, which is ridiculous when you don’t even live the the U.S. I had to pay the shipment from Garmin and to Garmin. Garmin did not offer any alternative to honor the warranty and to keep its clients happy and satisfied, such as offering a credit or trade in option to get another product. I still have some many things to say about Garmin Customer service which was absolutely horrible. It is so upsetting and frustrating not being able to do anything.
