The worst customer service experience I have ever experienced. I order a product with garmin 4 months ago and now they have decided to send me the same product again and take £300 from my account without authorisation. Despite numerous emails and calls, it’s 1 week later and I still don’t have my money back! There advice was for me to post back the item or contact UPD to arrange a collection. Effectively asking en to deal with my own complaint. I cannot get this company to understand that I would simply like my money back and however they wish to deal with the duplicated order is THEIR PROBLEM. Would never wish to deal with this company again.
