So I had a Vivosmart 4, which I used 24/7 as fitness and general health tracker. Sadly, the wristband broke a couple of weeks after the warranty expired. I tried to glue it back together with superglue, but didn't work with the silicon material. So I contacted Garmin, asking if they had any advice on how to fix it. The very next day, in reply they issued a return order asking me to send in the device. I did - and again the very next day I got a notification that a replacement was on its way! It arrived within a day, brand new and for free. Not only am I super happy to be able to track my steps again, but also massively impressed by the over-and-above customer friendly service. Thank you so much, Garmin!
