freshworks

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DO NOT TOUCH - AT YOUR OWN RISK

DO NOT TOUCH. The system on the face of it looks like great potential however don't be fooled. Its basics have no common sense and is very labour intensive. The support is the worse I have ever known, none of the support staff know how to use the products. The products fail to link as they should and often breakdown. The amount of time spent trying to make it work is staggering and to no avail.

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Date of experience: Nov 09, 2020