Expensive for successful businesses. Looks shiny but their Zapier automation does not work correctly (my template did not show on automated invoices and thus they looked terrible. They have not fixed this in years unfortunately.My bank was not added in years. And to top it all up a representative called me and told me, that if I wanted to use Freshbooks further (after long years of good custom on my side and highest plan paid already), that they will now charge me based on the number of CUSTOMERS I have...wow, other companies grandfather their loyal customers'pricing plans, Freshbooks does not care. I told him again about the multiple difficulties I have with Freshbooks but still, they wanted more money. I switched now and they do not get my money. anymore. Good luck Freshbooks!
