FIRSTLY FACEBOOK HAS WRONGLY DISABLED ME FACEBOOK ACCOUNT AND ACCUSED ME OF ADVERTISING. I HAVE NEVER ADVERTISED ANYTHING IN MY LIFE AND I HAVE NOTHING TO ADVERTISE. THEY DISABLED MY ACCOUNT AND KEEP MIXING UP MY PARTNERS ACCOUNT WITH MINE AND EVEN OUR EMAIL ADDRESSES. SO I CAN'T GET ANY HELP AT ALL. I HAVE TRIED EVERYTHING. THE ACCOUNT I AM WRITING THIS FEEDBACK ON IS MY PARTNERS, NOT MINE. ITS ABSOLUTELY IMPOSSIBLE TO GET ANY HELP. ALL THE INFORMATION IS OUT OF DATE INCLUDING THE EMAIL ADDRESSES AND PHONE NUMBERS. I HAD MY FACEBOOK ACCOUNT FOR 16 YEARS AND SUDDENLY FACEBOOK DECIDED TO DISABLE IT AND ACCUSING ME OF SOMETHING I ABSOLUTELY HAVE NOT DONE. I DOWNLOADED THE APPEALS FORM AND FACEBOOK WON'T LET ME ACCESS IT. FACEBOOK BECAME LIKE A LIFELINE TO ME, I HAVE DISABILITIES AND NEED TO BE ABLE TO CONTACT MY FRIENDS AND FAMILY. I DON'T HAVE ANY IDEA IF I HAVE EVEN APPEALED OR NOT. I DON'T KNOW IF I WAS HACKED. I WOULDN'T KNOW EVEN IF I WAS. ITS ABSOLUTELY IMPOSSIBLE TO GET ANY HELP. THE HELP CENTRE DOESN'T WORK. THIS IS VERY DISTRESSING FOR ME AND UPSETTING. THIS IS SO WRONG. I HAVE TRIED EVERYTHING POSSIBLE. WHATEVER INFORMATION I LOOK AT AND TRY TO USE IT JUST KEEPS SENDING ME ROUND AND ROUND IN CIRCLES. NONE OF IT WORKS. IT SEEMS VERY CLEAR THAT FACEBOOK AND META DON'T WANT TO HELP AND THEY CERTAINLY DON'T CARE ABOUT INDIVIDUAL GENUINE FACEBOOK USERS. ITS TOTALLY UNPROFESSIONAL. 16 YEARS OF MY FACEBOOK ACCOUNT, GONE, SO UNFAIR. NOW I HAVE LOST CONTACT WITH MY FRIENDS I FOUND AFTER 40 YEARS AND ALSO THE FRIENDS I FOUND OF MY LATE MOTHER. ITS JUST NOT RIGHT AND FACEBOOK PROBABLY WON'T EVEN READ ANY OF ANYONE'S FEEDBACK ON HERE. THEY USUALLY JUST IGNORE IT ! ABSOLUTELY UNBELIEVABLE.