I recently purchased a service from Fotor, paying AI-generated photos. Despite following all the guidelines provided to ensure a quality result, the final images were far below expectations and did not match the advertised product. It resembled nothing like me.One of the main expectations when using an online service is that the product will align with the description and provide value for the cost. Unfortunately, this service failed in that regard. What I received was not as described, which is a basic violation of online retail standards. It’s crucial for companies to deliver on their promises, and in this case, Fotor did not meet that requirement.Although customer support offered a partial refund, the overall experience was disappointing, and I cannot recommend this service to others. The product needs significant improvement to justify its price.