fortinet

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3 years of struggling - Fortitoken lost

3 years of struggling! ended with FGT30E Fortitoken lost, We can't access fortigate firewall 2 factor authentication any more because the Fortitoken APP deleted. We can't restore it and Fortinet didn't provide backup for restoring it back, there are no support with fortigate! They didn't help us with any thing they will always say contact the partner for help!Cons:Awful & Useless Support, You are alone!Documentations & Videos not updated!License renew only from the partner not the site!The Device Dashboard complicated not easy!The Cloud Dashboard complicated not easy!Offer Many services make you confuse!Firmware updates many time crash !Small Firewalls are not stable and weakThey don't care your happy or not !very very expensive ! * Ticket ID : 8573046

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Date of experience: Jul 20, 2023