We currently use Jotform for three separate types of forms - subscription sign-ups for one of our optional services, webinar registrations and feedback forms. It's really straightforward to use, the forms look great on computers, tablets and mobile phones, and it works seamlessly. Conditional branching lets us only show certain fields when they are needed, so the forms look uncluttered, and that feature takes hardly any time to set up.We recently needed to use their support line for a couple of queries and although it's not 'Live Chat', both issues got resolved quickly and professionally.We plan to start using it for incoming appointment scheduling next and will doubtless roll it out into other applications later. The more we use it, the more we like it!