jotform

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I gave Jotform a good review in order to increase my monthly submission limits (initially a 4-star) and some legitimate suggestions. However my review did not meet their "criteria" (which are not given), so they rejected it, and I didn't earn extra submissions. If you're writing a review in order to earn extras, don't bother writing something honest. They only want 5-star reviews. That begs the question, how honest are the reviews if people are throwing up five stars for payola? Below is my original review, but I've changed my mind big time...tricky is tacky, so now you get a 1-star, Jotform. I like Jotform a lot. Pretty easy to set up your form and use. I like the flexibility and tracking. I really like that it has conditional logic to route the survey-taker. I like that I can export to an Excel file and slice-and-dice the data. I give it a four-star because it's a great experience. Reserving one star for these suggestions...make a Test Mode so your monthly submission limit isn't chewed up by testing--other people need to be able to text externally. The preview function doesn't quite cover testing fully. Also, the monthly submission limits are a little unclear. Is it a rolling 30 days or a static month? Because I had 7 left two weeks ago, and now I have 11 left, but my settings say submissions renew on a static date. Fix those/make those more clear, and you've got your fifth star.

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Date of experience: Dec 03, 2023