jotform

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Buggy and unethical

Buggy, glitchy, unreliable and only has AI customer service. this company can get bentRe: your update. It took days for the issue to be resolved with NO way to contact a human in the middle of an important period for me to be collecting data. I removed the files causing it to be over limit BEFORE reaching out to try and get help but was unable to get past your dumb crappy AI bot. Which, btw it even told me to contact you because it said it was a glitch in YOUR system. This review is because of how hard it was to get help and the fact that you are relying on unethical and incapable AI to do customer service. NEWS FLASH NO ONE WANTS AI.

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Date of experience: Apr 13, 2025