I had purchased a Iphone 12 from FlipKart On Sunday, It arrived on 5th October as Primissed. What happened after this I lost my cool and my faith in flipkart for good. The delivery consultant comes checks the phone steps away from the door tampered and phone and telling me the phone has a panel coming out. I was in a meeting and could not attend him and my wife saw what he did yet she did not say anything to him. He said he can exchange the phone for 4000 max. Flipkart said if the phone has extensive damages maximum payout is 5300. So we send the the delivery consultant back what does he do? He said the phone was rejected by the consultant him. Thank fully I never had anything in life to make me this high. So I call him ask him after seeing my phone which I showed in Croma Showroom on Saturday who offered 16000 for my phone if I was buying a phone in exchange office. However I thought of waiting for sometime. So you are saying the store consultant was blind? I am blind who has the phone for past 4 years?So the situation continues Customer say the vendor can quote what wants it up to you to decide so yet again I was dejected come more. I raise a complain I find it as resolved I open it again. I give the reason to reopen it and you know what happened they called me. I was surprised they called. Then the flipkart consultant said I will raise a complaint I informed her I am at loss right now I have a damaged phone I do not have the ordered phone and have a extremely shameful experience. Nothing happens on complaint how will they help to resolve the issue.So the consultant said let check what I can do.. asked me if she can place call on hold. Place call on Hold and the call dropped. I mean wow. You know what happened to the complaint on the app?Its Resolved
