The customer service for this site is atrocious. I ordered a picture for an upcoming birthday based on the estimated delivery date. I subsequently did not receive a shipping notification for 11 days past the estimated ship date. I emailed and asked for an explanation. An inept person named April told me that production times vary from "7-20" days. It is a printing company. It is inconceivable to have that variation unless you are being run by a cabal of fools. It is now 18 days past the estimated shipping date with no news and no update from the company. Terrible company that I would highly discourage anyone from using.
