I was very hesitant to place an order due to reviews, but decided to take a chance. I placed my $250 order. It took a little longer to receive (around 7 day delay). I emailed to inquire when to expect shipping and they responded within 48 hours with tracking info. The item arrived 2 days later. It was packaged beautifully. Item arrived in perfect condition and it was absolutely BEAUTIFUL!! Better than I was expecting! I am very pleased that I gave this company a chance. I would recommend this place to friends.