The item I ordered was beautiful. The customer service however is awful. I purchased a puzzle during a 20% promotion but they charged me full price. I even took pictures and submitted them to customer service to prove the advertised price and what I was charged in hopes to get reimbursed the difference. I was pretty much told by the Customer service representative named Honey that it wasn’t true and she couldn’t honor anything. This company false advertises and scams customers. This was the first and last time I will order from this company. I’m contemplating on returning my item all together and ordering from a different company. I feel bad for the artists selling their beautiful work through this site. I do not recommend this company due to the very poor customer service they provide.
