It won't let me reflect 0/5 stars so this time, you get a 1 for not even letting people opt lower. Smartest thing you've ever done.My mom had a yahoo account since email began and all of a sudden - her account DOESN'T EXIST. Phone calls, emails, yahoo chat, customer service. Now it's a dead account "due to inactivity". The level of frustration and issues that arose out of this having been my mom's only operating email. To be told it simply doesn't exist even with all login info, security questions, etc. Unbelievable. 0 stars.