In August, I changed my password and was charged £4.80 for the service. I unsubscribed from this service in the same month, yet I am still being charged. I have tried to cancel the subscription, but I cannot because the password I set in August no longer works.Additionally, I am unable to reset my password due to receiving multiple verification codes that prevent me from proceeding. I was informed that I need a second phone to change my password, which I do not have.This situation has caused me significant inconvenience, and I request immediate assistance in resolving both the ongoing charges and the issues with resetting my password.
