If a zero star was available, then that is what I would classify as the service provided by FedEx!My parcel managed to get to my local area all the way from China and yet FedEx couldn’t be bothered to read the post code and take it to my address.Instead it was delivered to a similar address, in another village.When I received FedEx’s email stating delivery was complete, I tried but couldn’t activate the ‘proof of delivery’ link provided on their notification . Then when I advised, by email, that the parcel did not arrive at my address, an automatic response acknowledged my complaint, was received, quickly followed by another, stating the case had been closed!No further communication could be established.Looking at the reviews, of others, about this company, I am disappointed they attract so much work.My only suggestion is that, if you have a choice, to decline them being used as your courier and if you can, make sure the message is heard by someone in FedEx who cares!
