I leaving 1 star because there isn't an option for zero stars. I don't even know where to begin. I was to receive a shipment from a company in California on June 18th. This was changed to June 19th between 12:50 and 2:50. I was repeatedly notified that the item was "out for delivery". To me this means it's on the damn truck. At 1:30 on the 19th a FEDEX truck stopped at my house, the driver went in the back, returned to his seat and drove away. As my original delivery window expired it was changed to between 7:00 to 8:00 pm then by 10:00 pm and finally changed to June 20th. Keep in mind this item requires a signature so they've effectively tied me up for 3 days and supposedly it was on the truck all day. The excuse given (twice) was high volume. It was supposedly on the truck so how does high volume affect that. The kicker ... 1 of the items was a gift so I'm scrambling for a replacement. Their attitude is that we are at their mercy and we'll accept the level of service they decide to offer. Well from today forward I will not order from anyone who ships with FEDEX. I'll find an alternative company or do without.
