I ordered my kids a trampoline, the first time they tried to deliver it - an adult wasn't home and it required a signature. That wasn't specified when I ordered through Wal-Mart, but I understood that policies are policies and it was an oversight somewhere. I called FedEx and scheduled a delivery between 5:30 - 8:00 p.m. for the next day. They confirmed my cell phone number and was going to provide me text message updates with my shipment. All was well.The next day came and my kids call me in tears that the FedEx people are there, 3 hours prior to the scheduled delivery time, and told them that only one more attempt would be made and they would ship the package back to the sender. Mind you, I was yet to receive a text message. I rushed home from work, mind you this is in the middle of my shift, and luckily caught the driver who unloaded the package. When I inquired about my scheduled delivery time, I was told there was no note of it in the file.
