I ordered a Tie from ETRO and from the first look at the tie i knew it was worn but i didn't bother bcuz it wasn't that bad but As soon as i put it on threads started coming out from every where like a cheap tie from target and i am doubting the authenticity of the Tie bcuz i am sure that a 240€ Tie should not look like that. The customer service response on watsapp doesn't even exist they never respond and the email response is very slow and not even helpful. overall a terrible experience and one of the worst customer service interactions i’ve seen.
