Subject: Wrong Item Received – Item Not as Described and PriceVP7H6ZDear farfetch Customer Service,I am writing to express my dissatisfaction with a recent order I received.I ordered a bag through your website based on specific details and pricing listed at the time of purchase. However, the bag I received does not match the specifications I selected — neither in design nor in quality. Furthermore, I was surprised to find that the actual value of the item delivered is significantly lower than the price I paid for it.This situation is unacceptable, as the product I received is not what was advertised, and I believe this violates consumer trust and transparency.Order Details: • Order number: VP7H6Z • Date of purchase: [21/5/2025] • Item: [demiller the new york ]Issues: • The bag received differs in [color/material/size/brand/…] • The value of the item received is lower than the price I was charged • The item does not match what was shown on your website at the time of purchaseI kindly request: 1. the remaining refund of the previous bag compensated price that I ordered Clarification regarding the price discrepancy and the difference in product value..I have attached photos for your reference showing the item I received compared to the one listed online.Please resolve this issue promptly. I expect a response within 48 hours.Thank you for your time and attention.Sincerely,sahar shamsan][0554880245
