FARFETCH customer service is atrocious and they are attempting to scam me out of a refund. I received a pair of jeans and returned them same day unworn, unwashed and with tags. They emailed me fake photos of a dirty pair of jeans that I supposedly washed and returned, claiming they smelled strongly of perfumed detergent and were therefore denying my refund. They shipped my order back to me and the tags are all intact and the jeans are pristine.
