You are stealing your customers taking advantage of the fact that the movie theaters were closed during the pandemic. How is it possible that if I have a $ 100 gift card and I am going to spend $ 37 on tickets, you are going to charge a $ 29 convenience fee? that's unsane! I did not use my gift card! Because i need a solution and a proper answer from your customer service. I have been a Fandango customer for years and this has never happened before with gift cards. Now you want to take advantage of your customers to get your business back. Don't you think it's better to keep happy your usual clients and be thankful that we have started to reactivate your business by going to the movie theaters? This is how we all reactivate the economy after pandemic, not taking advantage of your customers. I feel very unhappy and very dissapointed with Fandango and the way you are taking advantage of the customers. I will post my message in all your social media, google, etc. People in the market needs to know the new procedures of Fandango. They never should buy any gift card from you.
