Facebook

1.3
1.3 from 1.5K Reviews and Ratings
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Hacked And Disabled - No Customer Service.

Hello,I’m a celebrity chef here in United Kingdom, my account was hacked and disabled last month. This is an update, to my previous experience, I have still had no customer service and it seems that they really do not care at all. They do not care, that I have my business page attached and that I’ve lost all my connections. All my personal data has been stolen and it took several years to build up. I’ve tried contacting Facebook/Meta and received nothing back. There is no customer support and they have completely left me in the dark. I’ve written to their legal department and Fraud Police are now investigating.If this has happened to anyone else, I feel your pain and I am truly sorry this has happened to you. It is not fair that we must suffer and have no customer support for our pages.Kindest regards,Theodore Chana.

1
Date of experience: Jan 01, 0001