Facebook

1.3
1.3 from 1.5K Reviews and Ratings
Unclaimed Profile
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Facebook don't care

My Facebook & Yahoo account (which was linked to my Facebook account by my email) and I reported it to FB which they put a block on, that was great, but since then, nothing. The hacker, FB found to be Nigerian has put up a 2-factor authentication code on my accounts locking me out. I even have a selfie as my profile picture and because I'm not American, they will not accept my photo ID or birth certificate. I have had a FB account since 2009, 15 years of memories, photos, friends; all gone, and Facebook don't care about their users like they say they do. No customer service, a hacker has my profile, and I get stuff all help from FB. So far, there is no justice for the people who have their accounts hacked, and I've paid a lot of money to IT companies to help me, but FB won't care about that either. I have lost all respect for FB, totally disgusted and disappointed.

1
Date of experience: Jan 01, 0001