Facebook deserves ZERO stars for customer service. META is a joke. My acct was hacked. When I reported this to FB, my acct was deactivated. I have spent HOURS and HOURS trying to reach customer service to get my account, which I’ve had for at least 18 years, back up and running again. There is no way to reach customer service, if they even have one. Their FAQ and help pages are worthless, leading you to nowhere. I feel like I’ve been on a hamster wheel for weeks. I had two business pages attached to this acct, so they’re gone, too. I spent years accumulating thousands of followers on my business page. I am so HEARTBROKEN and FRUSTRATED. This is affecting my BUSINESS and LIVELIHOOD. If I could take legal action against them I would. Hate to say this but I actually wish the government would step-in and force them to help out their customers with REAL PEOPLE, not stupid AI. I know thousands and thousand of others have faced the same issue as me.
