Facebook

1.3
1.3 from 1.5K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Facebook directly caused me to have health issues

My Facebook account was hacked and then I got denied access to it, I know it maybe was hacked because I got notification that a person I did not add as a friend accepted my friend request. After that I had a seizure because I have focal epilepsy. I am regularly taking therapy meds, sleeping schedule is nice, avoiding sugar and coffee, not drinking, going to therapy, talking to friends, etc. But...While I recuperated my account was disabled on my phone and I did not have access nor options to activate it. I am an individual who wrote about my epilepsy publicly and helped people as they have helped me too. I feel insecure and have lost many contacts that help me with my condition via Facebook messages. Now I am in a state of agony because I did not get any email from Facebook with warning of suspicious activity or any sign at all! Now I question if it was because of my public talk about my seizures. It is urgent that this is settled because it made huge pain for me since I can not pull my data where I have most of my contacts that are epilepsy related and support on both sides. That's why I do not have numbers of all people. Lost my data, can not pull it where I have drawings and music which is my only income ATM, because of the long built audience. So it kind of messed up my life and provided large amounts of stress that causes my seizures. No reply, no warning, no option for contact. If I knew this was possible I would avoid making an account at first and would ask for phone numbers. It is a health problem now when I am alone without someone next to me. Many contacts are cut, and my work is without promotional space, so in time I will not have enough for medication, thanks Facebook! Without warning via email or anything...

1
Date of experience: Jan 01, 0001