expedia

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If I could rate Expedia any lower

If I could rate Expedia any lower, I would. I rented a vehicle out of Denver for a week, just a few hours later the vehicle broke down. The rental company sent a tow truck to pick up the vehicle but the link to Uber did not work. They sent me 2 hours away, at my own expense, to pick up another vehicle but the place they sent me did not have one available. I went to Hertz to pay for and rent another vehicle and now Expedia will not refund my money that I prepaid for a week. They simply refuse. Now I'm going to get my lawyer involved which is going to cost them a lot more.

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Date of experience: Dec 30, 2024