After 15+ years of using Expedia, I can only say they have become deceptive and cheats. Changed a flight, and they told me it was the same airline (Emirates), but actually changed to a different operator. Did not even disclose this. When I asked why, they said I didn't ask who was operating it. Seriously? If it's the same airline, why should the operator be different. Of course, charged the money.Asked for the cancellation, got charged the cancellation fee by the airline, but no refund has shown up.Now, Emirates says Expedia is the Travel Agent and they will issue the refund. Expedia says Emirates will issue the refund.Hours of chats with Expedia customer service, and there's just a lot of waiting.Woe to unto those who setup businesses without being able to properly serve their customers.Those = Expedia, in case it isn't obvious.Don't use them. Any time you make a change, you'll lose your money and your booking, both.
