I purchased tickets for a Melanie Martinez concert for my granddaughters back in Ocober 2019. Her concert for November 17, 2019 was cancelled because she, Melanie Martinez was sick. The concert was rescheduled for March 23, 2020. Now with the coronavirus we figure it will be cancelled. Went to the website to look at receiving a refund and to my surprise, it says I have no tickets purchased. They took nearly $300 from me that was meant for my granddaughters. I will never do business with them again.