No way to get in touch with a human. On their website, there is nothing but a constant loop from one useless page to another when you are trying to locate your tickets. Do yourself a favor, skip any event where you have to purchase tickets through Eventbrite. In all likelihood, you won't be able to enjoy the event anyway, and if you don't send Eventbrite any money, you'll be richer for it. If your are a show producer, do yourself a favor and find another ticket service. You risk losing customers otherwise.