We are promoter that do festivals. Since Covid started, Eventbrite has gone under radar. They do not respond to existing clients but they will however call you if you are a new business. They are falsely advertising events that have been cancelled to continue collecting money. They are fraud and they need to be shut down. If you are a victim, contact the SF District Attorney's office at (628) 652-4324. There is an investigation and a class action lawsuit is being filed on behalf of customers and promoters.