eventbrite

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Honestly I’m quite upset with…

Honestly I’m quite upset with eventbrite. I bought tickets to go to a country music festival and unfortunately myself and my boyfriend were no longer able to attend, his friend wanted to buy them from us so I went to go transfer the name on the tickets but cannot access them through the website and there is no option on the app. I’ve tried to contact eventbrite but there’s no way to contact them unless your planning an event. It is disgusting customer service, it’s not like they are even losing out on money because the names on the tickets are just being changed. I’m very disappointed and disgusted with eventbrite.

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Date of experience: Jan 28, 2022