Please, please, please venues, don’t use this not so shiny show of a company. As if it wasn’t bad enough that I ended up paying twice for a ticket and spent precious time (that should have been spent with a visitor) trying to sort it, I find there is actually NOBODY to speak to and the bot system sends you round and round and round and round and round the houses achieving absolutely nothing. This company should not be allowed to rip people and venues off. But since that’s what they appear to be doing, the best thing is for venues and organisers to STOP using them, then they would go out of business
