I purchased an item on 27/10/24 from an Etsy shop. I waited a couple of months and when tracking it just said 'in transit'. Eventually the shop owner jmdvintage conveyed to me that the item had been delivered. Well it hadn't been delivered. I opened a case with Paypal, but they were told by Etsy that the $178.85 owed to me had been refunded when it hadn't. Etsy have given me a credit, but I want a refund, because I don't intend to ever use them again. Unfortunately I'm getting nowhere, so have decided to buy something else there with my credit, but I can't work out how to use the credit to purchase the new item. I'm getting nowhere there either and starting to become more than agitated. It's impossible to get in touch with a person at Etsy, they just give you these questions to answer pertaining to your particular problem. None of them pertain to my problem. I just want my money back or use my so called credit to purchase the last item I'll ever purchase from Etsy again. My advice is, use Ebay instead.
