On 27th of January I purchased a service (purchase 3584838949). After half an hour I received an email stating that the transaction had failed. But no explanation was given on what grounds this had occurred. An hour later, I attempted to make a new purchase but faced with the following message "Your account is currently suspendedEtsy has suspended your account privileges. Please check your email for a message explaining why, and how to restore your account. If you have further questions, contact Etsy Support."I checked my mailbox and my spam and no such email had been sent. When I tried their support section, I was directed to a Q and A page and after going through all the pages and links, when I clicked on "contact support ", I was redirected back to the Q and A page.Buttom line the site has no email and no customer support center and no way for customers to have access to someone responsible. I don't know who runs this site but he should truly be ashamed of himself.
