After being a customer on etsy for over 15 years, I will now never use etsy again. A shop totally scammed me and etsy refused to do anything about it. I had tried to address the problem well within the dates that I needed to address it, and the shop owner kept leading me on, and by the time I asked etsy to get involved and refund me they told me it was out of their window. They totally could have still addressed it and refused to.
