I had ESPN+ through Apple for $6.99 a month. I received an email from ESPN+ stating that if I upgraded to a yearly I would receive the plan for $64.99. Otherwise I’d pay $9.99 a month when the rate increase took effect. So I attempted to sign up. It didn’t work. So I called chatted with Apple and they said they weren’t offered the monthly plan, ESPN+ was offering it. So I attempted to sign up through ESPN+ said I had to terminate my subscription with Apple in order to take advantage of the offer. So I did that. My subscription under APPLE wouldn’t expire for 3 days. I attempted to sign up again, and it didn’t work. I contacted ESPN+ again and they said Apple had to release my email address. Otherwise I couldn’t take advantage of the offer. I contacted APPLE and they said my subscription ended in 3 days. So apparently so did my email address. They said they couldn’t release my email address. So I contacted ESPN+ again, and they said to use another email address to take advantage of the offer. I didn’t want 2 email addresses, but reluctantly I did get one. I attempted to get the ESPN+ monthly $64.99 offer. I got through, but it only allowed entry. I called ESPN+ and they said yes, they see where I signed up, but didn’t get the monthly plan. The person said they would speak to Tec support and their supervisor. The person said, I could take advantage of the “bundle Hulu, Disney+ and ESPN + for $13.99 a month. I did not want nor had any use for a bundle. The person says there’s nothing they could do.I told him that management and anyone above his pay grade can do over rides. It’s not that they can’t do anything, it’s that they WONT do anything because they are pushing the trash bundle.HULU has nothing worth viewing. They were deceptive in their practice. Whatever was going on in their system that caused me not to be able to sign up, they were aware of the issue but refused to honor the offer. Do better. Customer losses will be big.
