Disgusting, disreputable airline... contemptible and anyone with a brain,should not and never use this company/airline...the worst of the worst!!!!!!. Charging 4400rmb..yes,4400.. unbelievable!!!!! for slightly excessive luggage weight on flight from Shanghai, Dubai,Glasgow...No other way to justify it "see this",but as a profiteering,money making daylight robbery of passengers!!!No available complaints procedure..all round,the world travelling citizens from all countries should avoid this airline like a pandemic.. because it is in a way a "pandemic" of ripping off passengers,and zero justification for sheer exorbitant charges ( 2 pieces of baggage...slightly over the limit) the penalty NOT "charge",the latter is bland company "speak",amounts to almost a second air ticket. Do not use this airline if you value reputable organizations and certainly ignore the glitzy crap advertisements it churns out...not fooling anybody.Awful airline!!
