The worst airline I have had to deal with. As can be seen here they never respond to complaints and make it impossible to contact them. Booked business class flights to Phuket. The service was at best indifferent.The lounge at Stansted is a scruffy disgrace with worn chairs I wouldn't use in my garage. On arriving back in Heathrow and Addison Lee driver greeted us with a crayon written sign which took to be our name.Driver could barely speak English he seemed to agree he was our driver and took our bags. Found ourselves in wrong car going to another location. Emirates had given wrong instruction to us where to find our car. They telephoned apology. We had paid extra to get home.No compensation or reimbursement of this extra charge. Emirates holidays say it's not their problem Emirates Airlines will not engage.I don't have a good word for their whole organisation. Have used all major airlines this shower is the worst.
